Visit your closest store
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
Does IKEA send missing parts?
If your recent IKEA purchase is missing any parts, you should call IKEA within 365 days of purchase with your receipt information. Once you have made your request to the IKEA helpline, IKEA will then deliver the missing items within 7-10 days, depending on the size of the item.
How do I contact IKEA about missing parts?
For missing hardware with a 6-digit part number, please contact the IKEA US Customer Support Center at 1-888-888-4532.
Can you buy individual part at IKEA?
You can order smaller spare parts such as screws, knobs or plugs at no costusing our self-service.
How do I get a missing IKEA screw?
Just go up to the customer service for replacement parts with your screw number & they’ll give you exactly what you need.
What do you do with broken Ikea furniture?
Customers email photos of their old IKEA furniture so that it can be assessed for recyclability. They can then drop off their used or broken IKEA furniture at the store, without even taking it apart, receiving a voucher for the value of the old furniture in return.
Does IKEA send replacement parts for free?
Find and order screws, cam locks, dowels and more for BILLY, HEMNES, POÄNG, MALM and other IKEA products. Get them free and delivered to your address within 7-10 business days.
Does IKEA give store credit without receipt?
You must have your receipt and valid government issued photo ID in order to return or exchange your product. Information from your ID will be retained in a company-wide database to be used only for authorizing returns. Refunds will be made in the same form of payment originally used to make the purchase.
What size are IKEA screws?
Dimensions: 25.78 mm (L) x 6 mm (D)
How do I talk to IKEA customer service?
Got to store page for more information.
Email us. Mailto: with us. Initiate chat: Click here. Available from 9 am-9 pm.Call us. +91 1800 419 4532. Available from 9 am-9 pm.
How do I speak to someone at IKEA?
If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what’s missing.
Can you replace Ikea parts?
IKEA Will Soon Sell Spare Parts So You Can Replace What’s Broken Without Buying New Furniture.
What size are IKEA dowels?
Product Description. These are 30mm Long 6mm Diameter/ Width wooden dowels.
Does IKEA give screws?
We’ve researched the tools and parts you’ll likely need to assemble IKEA furniture and which come along with most packages to get the answer for you. Yes, most IKEA furniture comes with tools, such as screws and the brand’s cross-slot screwdriver, which IKEA says is the standard for tightening most of their screws.
Will IKEA give me screws?
Thanks to our self-service tool, you can safely order small spare parts such as screws, handles or dowels. We deliver them directly to your home within 3 to 5 days.
Can you use regular screws for IKEA furniture?
IKEA uses many standard metric screws in their furniture that are readily available at your local hardware store. You can bring sample screw in and they’ll match it for you, but what if you don’t have the screw, only the directions with the IKEA part number.